Refund policy

Refund Policy

Due to the hygienic nature of cosmetic and personal care products, we do not accept returns on opened or used items.

If your order arrives damaged or defective, please contact us within 7 days of delivery and we will gladly assist you with a replacement or refund.

To request assistance, please email:

info@oshbam.com

Please include:

• Your order number
• A description of the issue
• Photos of the damaged product if applicable

Items must be unused and in their original packaging to be eligible for return.

Shipping costs are non-refundable.